Put the Management of Your Investment in Better Hands

Property Management with Reliance Real Estate

Our property management team understands how important it is to protect your rental property. We are all about honest and open communication. Our actions reflect in our work ethic, from complex negotiations to a simple email, we make you and your property the centre of our attention. 

We offer a complete service from securing a quality renter, to organising maintenance, full account management, and financial management. The strength of our team, combined with our systems, marketing and negotiations strategies, will ensure we go beyond your expectations. 

You’re valued as a rental provider, and you know you’ll be in safe hands with a dedicated and experienced Property Manager to oversee your property and ensure your investment is safe and sound. Your Property Manager is backed by a highly experienced and supportive team, meaning there is always someone available to speak to. 

We believe in long-term relationships, and our goal is to turn your valuable asset into a profitable future. From the top-down, we put your property first. Rather than being a small fish in a big property portfolio, your property will be managed by a small team, all offering positive and personal client experience. 

On the front foot, and striding ahead with innovative technology and management systems, our service is evolutionary, and it starts with client focus, any wonder we were awarded Australasia’s Property Management team of the year in 2022 and 2023. 

Open Communication
We’re big listeners and even bigger communicators. Using state-of-the-art technology means we are always a step ahead in service and efficiency.

Our processes are detailed, informative and transparent, allowing us to develop a strong and trusting relationship. Live updates about your property, are available via the client portal.
Peace of Mind
We look after your property as if it is our own. Our expertise enables us to select the right renter for your property, ensuring protection for your investment property.

With regular up-to-date training, alongside a strong understanding of legislation, means you have fewer things to worry about.
Setting the Standard
We not only care for you, and your property, but also your renter, ensuring long-term, secure tenancies. Our professional Property Management Team delivers world-class service to our clients.

Why Choose Reliance

3300
Properties Under Management
30
Property Management Experts
97%
Renters Paying on Time
950
Leased Every Year

A Company Everyone is Proud to Love

They leased my property within a week. Very professionally and friendly service . READ MORE
Great service

They leased my property within a week. Very professionally and friendly service .

Navneet Singh Sohi
Navneet Singh Sohi
Good people and very helpful READ MORE
Great agency

Good people and very helpful

Musharaf Dewan
Musharaf Dewan
Easy to approach and fast acting agent. Rahul Mandhan is my property Manager and within few days he manage to find a tenant for my property. Responsible and reliable. Highly recommended! READ MORE
Approachable, Professional and Responsive!

Easy to approach and fast acting agent. Rahul Mandhan is my property Manager and within few days he manage to find a tenant for my property. Responsible and reliable. Highly recommended!

Roy T
Roy T
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Frequent Asked Questions

Where in Melbourne does Reliance currently manage properties?

With 11 offices throughout Melbourne's western suburbs, we currently manage over 3100 properties in the following areas: Wyndham, Melton, Brimbank, Whittlesea and the Hume council regions

What type of properties does Reliance Real Estate manage?

Reliance has a broad service team and is able to cater to many investor types. We manage both residential and commercial properties, as well as Rooming Houses and Farming land.

Will Reliance Real Estate take on any property for management?

We have specific criteria for your property regarding rental price, as well as for being well presented, maintained and clean. This enables us to more effectively service and manage property for all our clients.

What is so great about your online portal for tenants and landlords?

Our online owner portal, gives you 24-hour access to your tenant's current payment details, access to past rental statements, and full details and progress of maintenance work orders issued. The portal has all your important documents in one handy place.

Does your property management cost me any more than other property managers?

Our fees are competitive, and we aim to deliver far greater value, service and returns for our cost, plus all property management fees are tax deductible.

Do I have to wait until my lease is up to change my property manager?

No, it is your management authority that is important. Once it has run out with your existing Property Manager you are free to move the management elsewhere.

How do I change over to Reliance as my property manager?

Once you complete the Management Authority and complete the client onboarding documentation, we will then make arrangements with your outgoing property manager to collect the file on your behalf. We will then be sure to contact your renters and welcome them to the ‘Reliance Way’ of renting.

What is so important about a thorough Property Condition Report (RCR)?

A Property Condition Report (PCR) is a critical document when renting out a property, and it serves several important purposes:

- Legal Protection: A well-documented PCR can provide legal protection for both landlords and tenants. It establishes the condition of the property at the beginning of the lease, reducing disputes and potential liabilities

- Security Deposit / Bond: The PCR is essential for determining how much of the bond, if any, should be returned to the tenant when they move out. It helps establish whether any damage or wear and tear occurred during the tenancy.

- Maintenance and Repairs: The report can help landlords identify any maintenance or repair issues that need to be addressed before a new tenant moves in.

- Accountability: A PCR holds both parties accountable for maintaining the property in the agreed-upon condition.

At Reliance we offer in-dept condition reports with photographs and descriptions of each area of the home. We also now offer 360-degree camera inspections*.

What is so important about keeping on top of rental arrears?

In the event that your tenant arrears have not been properly handled with the appropriate notices and follow up, your landlords protection insurance can be voided. As your property manager, it is important to provide you with financial stability and assist in ensuring you have the funds for mortgage repayments. Addressing rental arrears early can prevent the issue from escalating into a more significant problem.

How often will I receive my money from you?

Whatever money we are holding on your behalf is cleared to your account every day (unless you choose otherwise), which helps your cash flow and saves you on interest charges. It also means that our tradespeople are paid quicker, so they love responding to our work requests.